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Locked

‎09-28-2021 03:36 PM

HP Recommended
Product: ENVY 6400
Operating System: iOS

During setup using the HP smart app, the printer is connected to the network but when I go to WiFi settings on my iPhone and select the printer it asks me for the printers password. No such password is provide anywhere in the box my new printer came in. 

Category:
2 people had the same question
1 REPLY 1

‎10-07-2021 07:20 AM

HP Recommended

@Beastwood99

 

Welcome to the HP support community.

 

Are you connecting this printer to the router or to the printer's WiFi direct?

Which password are you looking for?

Could you elaborate on the issue for better understanding?

Sandytechy20
I am an HP Employee

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