Printer printing blank pages

[KerrieK]

My hp deskjet 2680 printer has not been used in several months as I have moved. I also got a new computer so had to set it up again. Was able to that (wifi connection) but even though it indicates there is plenty of ink, it prints out blank pages only. What can I do to remedy this???

[sandytechy20]

@KerrieK

Welcome to the HP support community.

I understand that your printer is printing blank pages, and I am glad to assist you.

Did you make a copy and check if that prints fine?

Meanwhile:-

Print a Print Quality Diagnostic page

• Use HP Printer Assistant to print a Print Quality Diagnostic page in Windows.
• Load plain paper into the input tray.
• Search Windows for your printer model name, and then click the printer name in the list of results.
• HP Printer Assistant opens.
• Click Print & Scan, and then click Maintain Your Printer.
• The printer toolbox opens.
• On the Device Services tab, click Print Quality Diagnostics Page.

Manually clean the area around the ink nozzles

Gather the following materials:

• A clean, lint-free cloth or a clean, dry cotton swab
• Distilled or bottled water

•   CAUTION: Do not use tap water because it might contain contaminants that can damage the printhead.

• Open the ink cartridge access door.
• The carriage moves to the center of the printer.
• Figure : Opening the ink cartridge access door
• 
• Wait until the printer is idle and silent before you continue.
• Lightly press down on one of the ink cartridges to release it, and then pull the ink cartridge toward you out of its slot.
• Figure : Removing the ink cartridge
• 

•   CAUTION: Do not remove both ink cartridges at the same time. Remove and then clean each ink cartridge one at a time. Do not leave an ink cartridge outside the printer for more than 30 minutes.

• Hold the ink cartridge by its sides.
• Figure : Holding the ink cartridge by its sides
• 
• Lightly dampen a clean, lint-free cloth or swab with bottled or distilled water.
• Clean the face and edges around the ink nozzle with the cloth or swab.

•   CAUTION:Do not clean the ink nozzle plate.
• 

1. Nozzle plate - Do not clean
2. Area surrounding ink nozzle - Do clean
3. Ink cartridge contacts - Do not clean

• Wait 10 minutes for the cleaned area to dry before you continue.
• Hold the ink cartridge by its sides with the contacts toward the printer, insert the ink cartridge into its slot, and then gently push the ink cartridge until it snaps into place.
• Figure : Snapping the ink cartridge into place
• 
• Repeat these steps to clean around the nozzles on the other ink cartridge.
• Close the ink cartridge access door.

Refer to this HP document for further assistance:- Click here

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others. 

Cheers.