• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP Officejet 7510
macOS 10.15 Catalina

I’ve had the OfficeJet 7510 for over 3 years and have almost never run into any issues. However, I’ve noticed over the past few weeks that my printer would restart multiple times in succession (every 2-3 minutes) every Sunday afternoon. Initially, I thought the cable or outlet might be short circuiting so unplugged my printer. A day or so later I plugged it in again to see if the issue would happen again but it didn’t so I brushed it off. It happened again a week later, and I immediately unplugged my printer again. Plugged it in the next day and no issues the entire week. Today (February 7th) I noticed it’s happening again and I realized that it’s only been happening on Sundays. Is this part of some weekly auto-updating that the printer does? It hasn’t affected my printers ability to scan or print things so it’s not too much of a concern, but this behaviour is quite odd so I wanted to see if there’s an explanation for it.

1 REPLY 1
HP Recommended

@Grace_K

 

Welcome to the HP Support Community.

 

I recommend you try a firmware update: https://support.hp.com/in-en/document/c02919168

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 

 


I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.