Printer says it needs to be optimized first before printing - but not doing either

[Lizziesprinter]

My printer is not printing anythong. I print usually from my iPhone and when I go to print (click the outgoing button on a photo then click print), it says no air printers found. My printer isn’t showing up. If I go to HP Print app, my printer is connected, no issues, supply levels are good and it says I’m connected.  If I try to print from HP app, it says my printer needs to be optimized then it will print. But nothing is happening when I do that. 

[A_Gayathri]

Hi @Lizziesprinter,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are facing an issue with your HP ENVY 6052 All-In-One Printer is having trouble syncing properly with AirPrint and HP app . 

Here's what you can try to resolve this:
 

Step 1: Restart the Printer and iPhone

1. Turn off your printer and unplug it from the power source.
2. Restart your iPhone by turning it off and back on.
3. After a few minutes, plug the printer back in and turn it on.

Step 2: Reset Network Settings on the Printer

Reset the printer's network settings:

• On the printer control panel, press and hold the Wi-Fi button and the Cancel button at the same time until the power light blinks.
• This will reset the wireless settings on your printer.

Reconnect the printer to your Wi-Fi:

• On your iPhone, open the HP app.
• Tap the plus sign (+) to add a new printer if your printer doesn't automatically appear.
• Follow the steps to reconnect your printer to the Wi-Fi network.

Step 3: Recheck AirPrint Availability

1. On your iPhone, go to Settings > Wi-Fi and make sure you are connected to the same Wi-Fi network as your printer.
2. Try to print again by going to a photo or document, selecting the share icon, and tapping Print.
   • Ensure that AirPrint is enabled on the printer through the HP app.

Step 4: HP app Optimization 

If the HP app still prompts you to "optimize" the printer but nothing happens, try these additional steps:

1. Open the HP app.
2. Remove the printer from the app by tapping the printer name and selecting Remove Printer.
3. Add the printer back by tapping the plus sign (+) and following the setup instructions again.
4. When prompted to optimize, follow the instructions closely.

Step 5: Update Firmware and Apps Update the firmware on an HP printer

1. Ensure your printer's firmware is up-to-date via the HP app or printer settings.
2. Make sure the HP app and iOS are updated to the latest version.

Refer to this document: HP ENVY 6052 All-In-One Printer User manual

Set up the HP printer with AirPrint in macOS
HP printer setup (HP app)
 

I hope this helps. 

Take care and have a good day.

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