Printer set up for 41220

[Gemmab8]

How on earth do I get in contact with HP? I’ve tried the whatsapp group with no response in 3 days. Bought a new printer after reading the reviews and wow! I didn’t think this would be that hard. So I’ve printed off the set up/changed the wifi to HP set up/ entered password. This only seems to work if I change my wifi over to this which took 2 days. We haven’t used the print in 24 hours and now it’s asking to set up again but having the same issue. Is it worth sending this printer back as it was a present but this hassle over a printer is not worth it and should be set up automatically one connecting to wifi. I cannot connect it to my wifi so some reason. Tried WPS and go through the instructions etc. Now I’m thinking ive got to set up the printer every time I use it. HP 4122 or it comes up as 4100

[Dragon-Fur]

@Gemmab8 

I've heard varying opinions about WhatsApp - (at this writing) we don't use it in my location.

I read at the Website that (presumably) the conversation is saved until someone can answer.

No idea, really...

You could try contacting HP Support directly without using the app.

Contact details are included near the end of this message.

What about the printer?

I can offer some setup suggestions and information for your HP DeskJet Plus 4122 printer.

Having never used one of these models, I cannot tell you what is going to be helpful...

BTW:  Yes, for most intents and purposes, your printer is a "4100".

HP DeskJet 2700, DeskJet Plus 4100 Printers - Blinking Lights

HP Gallery

Unbox and Set Up the HP DeskJet 2700 and DeskJet Plus 4100 Printer Series | HP Printers | HP

Loading Paper and Aligning Cartridges | DeskJet 2700, DeskJet Plus 4100 Series Printers | HP

Technology Tips Gallery  From our HP greenturtle

Technology Tips – YouTube Video Help for Printers

Including...

HP DeskJet Plus 4152 | 4155 printer Unbox Setup Connect to 5Ghz Load paper Print/Scan alignment page

HP Deskjet Plus 4152 |4155 |4158 : Connect Printer to 5GHz network with HP Smart on Win 10 computer

HP Deskjet Plus 4152 |4155 |4158 : Download & Install HP Full featured Software on a Win 10 computer

What else?

 Product Specifications for the HP DeskJet Plus 4122 All-in-One Printer (7FS77D)

Network Capabilities

Yes, built-in Wi-Fi 802.11a/b/g/n

This is good "preparation" ...

User Guide

Read Chapter 3 - Connect your printer - Starting on Page 22

Notes

If your router supports both 2.4GHz and 5GHz,

If you have trouble with the printer staying connected,

Consider

Set the router to broadcast on both bands

Assign a separate SSID network name to each bandwidth

The wireless password can be the same for both bands

Connect the printer to the bandwidth you intend to use

References / Resources

Reminder

Case submission is primarily directed at those whose devices are still in Warranty.

For the rest of us, this is not an option.

HP Support does not generally provide free service for out-of-warranty devices.

Our Community is not HP Support; we do offer help free of charge:

Post New Question

Scroll to bottom > Ask the Community

NOTES

1. If you wish to pay for phone / out-of-warranty support, let me know and I will forward a request.
2. If your device is in Warranty and you cannot submit your case to Support, let me know and I will forward a request.

HP Technical Support – Contact Information

Submit information / case online

Sign in or continue as a guest

Reminders

• HP Phone numbers you find on the Internet have likely been hijacked.
• HP Support USA does not post public phone numbers.
• HP Support USA requires online case submission - local contact options are displayed after the case is submitted.

Many roads lead to HP Support.

In Windows

Settings > System > About > (Support) Online support > Contact an HP Agent

OR

Open your regional  HP Community

At the top of the web page, hover mouse over Support

Beneath Support Resources > Contact Us

OR

Open website  HP World-Wide Support

 Select your region and follow the prompts

OR

Regional Links

USA / Canada

   HP® Customer Support - USA

UK

   HP® Customer Support - UK

OR

>>> Option - HP Support is on Facebook <<<

HP on Facebook

OR

Some regions in the World offer WhatsApp to connect with HP Support

NOTE - At this writing:  USA is not included in supported regions.

NOTE 2:  Submission Checks the device warranty status

Covered regions – minute 2:08

Video:    WhatsApp - HP Support

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Warranty Check / Product Registration

• Register your product during first setup or soon afterwards

            Register HP Product and Registration FAQ

• Check the Warranty on your product

           Warranty Check – Single or Multiple Devices

       NOTE:  If the single-system-check fails to find your device, use the "multiple devices" method to

check single or multiple devices.

• If necessary, Select your Country on the main website page or at the bottom (click Flag)
• Scroll down > To the right of Check multiple warranties, Click Continue
• Enter the Serial Number and Country for one or more devices / systems to be checked
• Check the box to verify you are "Not a robot"
• Click Submit (at bottom of list entries)
• When the page opens, Click View Details

NOTE: The online database results do not impact the actual contract.

Warranty Dispute

Excerpted: If you think the warranty details of your product are incorrect, submit a dispute through the HP warranty validation website.

• If necessary, select your Region / Country:  Scroll to bottom of page and click the Flag
• HP Computers and Printers - How to Submit a Dispute to Validate Your Warranty

HP Limited Warranty Statements (General Information)

Standard Warranty, that is, the warranty included with the device, typically covers hardware as explained in the Warranty document.  Optional Care Pack warranties differ by contract.

• HP Limited Warranty Statements | HP® Official Site

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Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP DeskJet Plus 4122 All-in-One Printer 

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