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‎07-04-2021 09:25 AM

HP Recommended
Product: HP7155

I printed some photos out and then went to print a document out and the printer is working fine but slow like its printing the photo

it is like it needs to be reset back to printing documents not photos

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1 REPLY 1

‎07-07-2021 04:48 AM

HP Recommended

@SmileyM

 


Welcome to HP Support Community


I would like to help

 

Try restoring the printer back to Factory Settings and then setup the printer again

 

1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ). 2. Touch Printer Maintenance . 3. Touch Restore. 4. Touch Restore Factory Defaults. A message appears stating that the factory defaults will be restored. 5. Touch Continue


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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