cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
Pam-52
New member
1 0 0 0
Message 1 of 2
58
Flag Post

Printer starts printing then stops part way through.( Windows 10 but not sure which version)

‎10-09-2020 10:30 AM

HP Recommended
Product: Example: PHP photosmart all in one
Operating System: Microsoft Windows 10 (32-bit)

HP photosmart B110, starts printing then stops.Error message paperjam, but have followed instructions and theres no paper, even had back panel off. Got it to print status report which printed fine. Would appreciate any advice.

Reply
Category:
1 REPLY 1
Highlighted
Jay_G24
HP Support Agent
HP Support Agent
5,549 5,521 322 358
Message 2 of 2
Flag Post

‎10-11-2020 01:55 PM

HP Recommended

Hi @Pam-52,

 

I'd like to help!

 

To better assist you - 

  1. Are you able to make stand-alone copies using the printer?
  2. What's the application you are trying to print from? Have you tried printing from a different application or device? 
  3. What are the paper type, size, and weight of the media you're using?

Try the steps in the document -A 'Paper Jam' Message Displays for HP Photosmart Wireless e-All-in-One Printer Series (B110)

 

To make sure you are selecting the right paper size and type, refer to - Print Driver Settings Guide (Windows)

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation