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Locked

‎02-05-2021 05:35 AM

HP Recommended
Product: HP Envy 6032 Printer
Operating System: Microsoft Windows 10 (32-bit)

HP ENVY 6032 PRINTER, almost brand new, keeps taking itself OFFLINE and wasting my time trying to persuade it to re-connect.  Virtual Agent is of absolutely NO HELP whatsoever.  Simply cannot keep on wasting valuable time on this every few days.  Brilliant printer IF it actually worked as this is my fourth ENVY printer.  Becoming tempted to return this and abandon HO printers altogether

Can anybody help to save my sanity?

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1 person had the same question
1 REPLY 1

‎02-05-2021 05:41 AM

HP Recommended

Your printer is probably just fine, you are having a WIN10 issue. Next time printer goes online restart print windows spooler to see will that help.




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