Printer was removed from printers list. Mac or WiFi having trouble finding printer.

[LazerJet1]

Printer was removed from printers list in computer. Attempt to reinstall fail. Computer or WiFi unable to locate printer.

[Jay_G24]

Hi @LazerJet1,

I'd like to help!

I understand you are unable to reinstall the printer on your computer.

To assist better-

1. What is the status of the wireless light on the printer, steady or blinking?
2. Is the printer connected to a home or public network?
3. Are the printer and Mac connected to the same network?
4.  Is your router dual-band enabled i.e., both 2.4GHz and 5GHz? If yes, make sure the dual band has different SSIDs for 2.4G and 5G networks.
5. Is there antivirus software installed on your Mac?
6. What is the distance between the router and the printer?
7.  Could you perform a ping test using the Mac Network Utility and let me know the results? Use the printer IP address to perform a ping test, the printer IP can be located by selecting the wireless icon on the printer display.

Perform a ping test to check the connectivity

1.        Obtain the IP address of the printer by clicking on the Wireless icon on the printer

2.        On the MAC Go to Spotlight > search for Network utility > select Ping tab > enter the IP address of the printer in the box

3.        Check the second box that says Send only > 10 pings

4.        Click on ping > Check the results at the end if any packets are lost

5.        Note: There should be 0% packet loss, share the results in your next po

Keep me posted. 

And, Welcome to the HP Support Community. 

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