Printer wifi direct connectivity issue

[richards1052]

My HP Envy 5540 is wifi activated.  I can also see it on my PC wifi network options.  But when I try to connect the printer to the PC the status says "connected, no internet."  I do have an internet connection.  So I can't figure out why the PC and mobile phone aren't connecting properly.

[praveenbv]

Hi@richards1052, Welcome to the HP Support Community!

I reviewed your post and I understand that you are having issues setting up Wi-Fi direct.

I’d love to help!

Wi-Fi Direct provides a direct wireless connection to your HP printer that allows you to print without joining a local network or connecting to the Internet. When you activate Wi-Fi Direct on your printer, you can securely print documents or photos from most Wi-Fi-capable computers and mobile devices. The technology is similar to Bluetooth but uses Wi-Fi to work at greater distances and faster speeds.

Please follow the below steps to setup Wi-Fi direct on your Mac computer.

Set up your printer using a Wi-Fi Direct connection with a computer running OS X.

1. Turn on Wi-Fi Direct on the printer.
   • For printers with a control panel, touch the Wi-Fi Direct icon  to display the Wi-Fi Direct name and password.
   • For printers without a control panel, press the Information button  to print a report that includes the Wi-Fi Direct name and password.
   • If the printer does not have an Information button, press and hold the Resume button  for 2 seconds to print a report that includes the Wi-Fi Direct name and password.
2. On the computer or laptop, click the wireless icon  or , select DIRECT-xx-HP [your printer model name] from the list of available networks.

NOTE:

If the printer name does not display, you might be out of range of the Wi-Fi Direct signal. Move your computer and printer closer together.

1. Enter the Wi-Fi Direct password.
2. On the computer, click System Preferences, and then click Printers and Scanners.
3. menu, DevicesIn the click  below the list of devices to add a device.
4. Click your printer name, and then follow the on-screen instructions to complete the connection and driver installation.

Please find more help HP Printers - Printing with Wi-Fi Direct document 

Keep me posted. Happy to help!

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