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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎12-08-2025 10:31 AM

HP Recommended

My office jet pro 8120e says it connects to the WiFi, then immediately says internet connection unavailable.

we have trouble shorted everything and it still will not connect.

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1 REPLY 1

‎12-08-2025 12:17 PM

HP Recommended

Hello @Bishop4215 , how are you ?

 

Please, try the procedures below:

 

HP printers - Wi-Fi connection is lost after router or network settings change | undefined

 

Best regards

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