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‎06-10-2024 10:21 AM

HP Recommended
Product: HP DeskJet 2755e All-in-One Printer
Operating System: Microsoft Windows 10 (32-bit)

HP 2755e.  JUST INSTALLED A NEW WIRELESS MODEM.    PRINTER WILL NOT CONNECT

Category:
1 REPLY 1

‎06-10-2024 10:24 AM - edited ‎06-10-2024 10:26 AM

HP Recommended


Click here for network setup in a different language

How to connect to Router using pictures
https://www.youtube.com/watch?v=RcFX_AhkwhU&ab_channel=PrinterSolution

The printer supports both the 2.4ghz and the 5ghz band.
You may want to force the printer to use only one band. This can prevent it from getting a different IP address depending on the band it connects to. What this video to see how to set the band.


Setup video for WiFi Direct. This is for when you do not have access to the modem
https://www.youtube.com/watch?v=p9EaAuCu154&ab_channel=CopyPrintScan

This video shows to reset the printer 2700 series
https://www.youtube.com/watch?v=GgPgLHje4wA&ab_channel=CopyPrintScan

You can get the PIN and any passwords from a printer report as described on page 9 of the users manual.
Page 22 shows how to use the WPS or push button method but you need access to the modem to be able to do this.

Full features software Feb 2022

Deskjet reference 2755e

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