• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP Photosmart e-All-in-One Printer - D110a

Hello

 

i am trying to print wirelessly. When I go to print the wireless button is blue and blinking. When I go to connect the it to the WiFi it says it’s connected then immediately says not connected. When I try to print the printer shows up and then disappears and say it can’t be found… help me 

1 REPLY 1
HP Recommended

Hi @Maddie58 

 

Welcome to the HP support community.
 

I understand you're experiencing an issue with your HP device, and I apologize for any inconvenience this may have caused. I'm here to help you today.

Here are some steps to troubleshoot the issue:

 

Check Wi-Fi Network:

  • Ensure that your Wi-Fi network is working properly. Other devices should be able to connect without issues.

Restart Devices:

  • Restart your printer, router, and the device you are printing from. This can often resolve temporary connection issues.

Reset Network Settings on Printer:

  • On the printer, go to the setup menu, find the network settings, and look for an option to restore network defaults. This will clear any previous configurations.

Restore Wi-Fi setup mode on your HP printer

 

Reconnect to Wi-Fi:

  • After resetting, use the printer’s control panel to reconnect to your Wi-Fi network. Make sure you select the correct network and enter the correct password.

Check Distance and Interference:

  • Ensure the printer is within a reasonable distance from the router and that there are no physical obstructions. Other electronic devices can also cause interference.

Update Printer Firmware:

  • Check if there’s a firmware update available for your printer. You can find updates on the HP website or through the HP Smart app.
  • click here

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support

Raj2111
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.