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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Printer wireless blinking

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10-24-2024 03:21 PM
Hello
i am trying to print wirelessly. When I go to print the wireless button is blue and blinking. When I go to connect the it to the WiFi it says it’s connected then immediately says not connected. When I try to print the printer shows up and then disappears and say it can’t be found… help me
10-26-2024 10:34 AM
Hi @Maddie58
Welcome to the HP support community.
I understand you're experiencing an issue with your HP device, and I apologize for any inconvenience this may have caused. I'm here to help you today.
Here are some steps to troubleshoot the issue:
Check Wi-Fi Network:
- Ensure that your Wi-Fi network is working properly. Other devices should be able to connect without issues.
Restart Devices:
- Restart your printer, router, and the device you are printing from. This can often resolve temporary connection issues.
Reset Network Settings on Printer:
- On the printer, go to the setup menu, find the network settings, and look for an option to restore network defaults. This will clear any previous configurations.
Restore Wi-Fi setup mode on your HP printer
Reconnect to Wi-Fi:
- After resetting, use the printer’s control panel to reconnect to your Wi-Fi network. Make sure you select the correct network and enter the correct password.
Check Distance and Interference:
- Ensure the printer is within a reasonable distance from the router and that there are no physical obstructions. Other electronic devices can also cause interference.
Update Printer Firmware:
- Check if there’s a firmware update available for your printer. You can find updates on the HP website or through the HP Smart app.
- click here
I hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
-Regards
Raj-HP Support
Raj2111
I am an HP Employee