Printer won’t connect to WiFi now!

[Jbpe34]

My printer has stopped connecting to the internet WiFi. I can’t print any documents off from my iPhone. I have tried the wps button, turning printer off and on and still not communicating. 

[Max3Aj]

@Jbpe34, Hello and welcome to the HP Support Community!

Thanks for posting your question. I'm here to help you get things back on track.

I understand how frustrating it can be when your HP printer suddenly stops connecting to Wi-Fi. Let’s walk through a few steps to get it back online and printing from your iPhone.

Restart Everything

• Power off your printer, router, and iPhone.
• Wait 30 seconds, then power them back on, starting with the router, then the printer, and finally your iPhone.

Check Wi-Fi Connection

• Make sure your printer is within range of the Wi-Fi router.
• Confirm your Wi-Fi network is working by checking internet access on your iPhone.

Reconnect the Printer to Wi-Fi

Depending on your printer model, use one of the following methods:

➤ Using HP Smart App/HP App (Recommended)

1. Download the HP app from HP App – For HP Printers, Laptops, and Tech Accessories | HP® India
2. Open the app and tap “+” to add your printer.
3. Follow the on-screen instructions to reconnect your printer to Wi-Fi.

➤ Using Wireless Setup Wizard (for printers with display)

1. On the printer’s control panel, go to Setup > Network Settings > Wireless Setup Wizard.
2. Select your Wi-Fi network and enter the password.

➤ Using WPS (if supported)

1. Press the WPS button on your router.
2. Within 2 minutes, press and hold the Wireless button on your printer until it starts blinking.

Reset Network Settings (if needed)

If the above steps don’t work:

• Restore your printer’s network settings to default:
  • On most HP printers: Press and hold the Wireless and Cancel buttons together until the power light blinks.
• Then retry connecting using HP Smart or Wireless Setup Wizard.

Ensure iPhone and Printer Are on Same Network

• Your iPhone must be connected to the same Wi-Fi network as the printer to print via AirPrint or HP Smart.

Troubleshoot a Wi-Fi connection to an HP printer | HP® Support

I hope the information shared has been useful and resolves your concern.

Wishing you a smooth and hassle-free experience ahead!

If this solution helped, please click “Accepted Solution” so others can benefit too. Don’t forget to hit the “Yes” button if you found this helpful!

Warm regards,

Max3Aj

HP Support