Printer won't connect to computer

[ftoney6]

My printer stopped connecting to my PC it is set up with a Wireless setting, not sure why it is not working. The wifi is working properly,.

[Sneha_01]

Hi @ftoney6,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

I can help you troubleshoot the issue with your printer not connecting to your computer. Here are some steps you can try:

Step 1 Network Restore -

1. From the printer control panel, touch and slide your finger across the screen, touch Setup, and then touch Network Setup.
2. Touch Restore Network Defaults, and then touch Yes.
A message appears stating that the network defaults have been restored.
3. Touch OK.

Step 2 Reboot the devices -

1. Turn off the Router, Printer, and computer.

2. Wait for 60 seconds.

3. Turn on the Router first and wait for all the lights to stabilize.

4. Turn on the printer and allow it to configure itself.

5. Turn on the computer.

Step 3 Run Wireless Wizard -

1. From the printer control panel display, touch and slide your finger across the screen and then touch Setup.
2. Touch Network Setup.
3. Touch Wireless Settings.
4. Touch Wireless Setup Wizard.
5. Follow the display instructions to complete the setup.

Also please run HP print and scan doc. Click Here

I hope this helps.

Take care and have a good day.

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Rachel571 

HP Support