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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎01-04-2026 11:13 AM

HP Recommended

my desk jet 2855E shows that the Wi-Fi is connected and it shows up as “my printer” in the HP app. The HP app says that my printer is not connected, but I have no idea how to do that. I have restarted my router multiple times and have never been able to print on this printer. 

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