• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP OfficeJet Pro 9025e All-in-One Printer
macOS 12.0 Monterey

I am able to connect easily to the printer using my MacOS 11.0 system.  I have my settings on "Share this printer on my network" so I was able to share the printer with 1 computer. We have 2 Macs with MacOS 12.0 and the printer will not show up to connect. I downloaded the HP Guide onto the new Mac and the printer shows up there but will not connect. I have reset the printer, unplugged, reset the wifi, turned off and on the 5gb data setting, turned off and on the low bluetooth mode, the wifi sharing mode, and tried connecting when all of those settings were both off and on. Both computers have attempted setup using the IP address and were given error messages that the printer could be found but could not connect. This printer was recommended for small businesses and none of the information showed that only one computer could be set up at a time. Please advise on how to get these computers connected. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.