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Common problems for Connectivity Issues
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‎12-25-2021 01:01 PM

HP Recommended
Product: Office jet 6700 Premium All-in-One printer
Operating System: Microsoft Windows 10 (64-bit)

Hello I have Office jet 6700 Premium All-in-One printer. I recently switched over to a new internet provider and now I am not able to connect my printer to the wifi. I went into the router settings to see if I can set-up my printer by adding IP/MAC address but that doesn't work either. Not sure what's going on here. The printer is updated and has the latest drivers as well. Any help is appreciated. Thank you

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2 REPLIES 2

‎12-25-2021 01:07 PM

HP Recommended

Hello @pram2 .
Please perform the following:

To reset the administrator password and network settings
1. On the printer control panel, touch (right arrow), touch Setup, and then touch Network.
2. Touch Restore Network Defaults, and then touch Yes.
A message appears stating that the network defaults have been restored.

 

Then connect your printer to the wireless network:

HP Printers - Changing from a USB to a Wireless Connection

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‎12-25-2021 01:36 PM

HP Recommended

Hello thank you for replying. I have already tried that multiple times but it still does not work. I also tried restoring it to factory settings to see if that works but unfortunately it did not. 

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