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macOS 11.0 Big Sur

Laser Jet Pro MFP M283fdw printer is on a network with 2 computers. Things worked fine until 2 dayus ago.  With no changes neither computer will connect to printer.  Computers, printer, router were all turned off and restarted. Printer shows it is connected to network with good signal. Network/password were re-entered into printer and still it will not connect.

1 REPLY 1
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@groucho1

 

Welcome to the HP Support Community.

 

Let's reset the Printer:

 

Restoring the factory-set defaults returns all of the printer and network settings to the factory defaults. It will not reset the page count, or tray size. To restore the printer to the factory-default settings, follow these steps. CAUTION: Restoring the factory-set defaults returns all of the settings to the factory defaults, and it also deletes any pages that are stored in the memory. 1. From the Home screen on the printer control panel, swipe until the Setup menu displays. Touch the Setup icon to open the menu. 2. Scroll to and select the Service menu. 3. Scroll to and select Restore Defaults, and then touch OK. The printer automatically restarts.

 

Once done, connect the printer to the Wi-Fi.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


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