Printer

[Patz60]

I changed my wifi from a wireless cell service to a home wireless service now i can not reconnect my laser jet printer to the internet

[Max3Aj]

Hi @Patz60, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
Since you've changed your Wi-Fi service, your HP LaserJet printer likely needs to be reconfigured with the new Wi-Fi network. Follow these steps to reconnect it:

Reset Network Settings on the Printer

1. Turn on the printer.
2. Reset network settings:
   • For most HP LaserJet printers with a touchscreen:
     • Open Setup > Network Setup > Restore Network Settings.
   • For non-touchscreen models:
     • Press and hold the Wireless and Cancel buttons together for 5-10 seconds until the power light blinks.

Reconnect the Printer to the New Wi-Fi

Use HP Smart App (Recommended)

• Download HP Smart on your PC, Mac, or phone (if not already installed).
• Open the app and click Add Printer.
• Follow the on-screen instructions to connect the printer to the new network.

Use Wireless Setup Mode (For Touchscreen Printers)

• Open Setup > Network Setup > Wireless Setup Wizard.
• Select your new Wi-Fi network and enter the password.

WPS Push Button Method (If Supported)

• Press and hold the Wi-Fi button on the printer until it blinks.
• Press the WPS button on your router within 2 minutes.
• Wait for the printer to connect.

Update Printer Settings on Your Computer

Remove the old printer connection:

• On Windows, go to Control Panel > Devices and Printers, right-click the printer, and select Remove Device.
• On Mac, go to System Settings > Printers & Scanners, select the printer, and click Remove.

Re-add the printer:

• Open HP Smart or Add a printer manually from Windows/Mac settings.

Test Printing

• Try printing a test page to confirm the connection.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support