-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
1
0
0
HP Recommended
HP Recommended
Welcome to the HP English Community --
That's unfortunate -- it's true that without the requisite password(s), you cannot connect the printer to your other devices.
There are thousands of HP printers -
Without our knowing the model name of your printer, finding the information is slightly more difficult.
The task is doable -- You can check the information for yourself.
There are two main types of passwords that might be used with your printer.
1) The network password you have assigned to your network - Log into your router to find the password you have assigned to your network.
2) The printer hardware password -- Find the default PIN for your printer. The PIN is generally located somewhere on the printer itself.
A possible third kind -- mentioned for completeness:
HP printer setup (Wi-Fi Direct)
Note
For printers that support Wi-Fi Direct, details are explained in the printer's user manual.
===================================================
Find the printer's PIN
Open
Enter the device type and model name of your HP product
Open Category "Setup & User Guides"
Find and open the user manual for your printer.
Search the manual contents for "PIN" and the accompanying illustration.
Random Sample
User Guide – HP DeskJet 2800e HP DeskJet 4200e
Page 7
=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=
References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"
Dragon-Fur
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community