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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎03-30-2026 04:13 PM

HP Recommended

My ink jet printer will not connecte to the internet no matter how I try

Reply
1 REPLY 1

‎04-01-2026 07:41 AM

HP Recommended

Hi @Vman80 

 

Welcome to the HP Support Community.

 

Thank you for posting your query.

 

I understand that you are facing issue with Ink Jet Printer connecting to your WiFi. I would request you to please share me the complete model of the printer, Also check with the basic steps to resolve.

 

Router & Network

  • Make sure the router is powered on and connected to the internet.
  • Test by connecting another device to the same Wi-Fi.
  • If no internet, restart the router.
  • If issues persist, contact your network service provider.

Printer Connection

  • Check the printer’s blue wireless light:
  • Steady = connected.
  • Off/blinking = not connected.
  • If not connected, restart both printer and router.
  • For Ethernet: confirm the port light is on.
  • If off, check cable and restart devices.

Please refer the link for detailed steps to connect the printer. https://support.hp.com/us-en/document/ish_2026505-1746064-16 

 

Make sure the printer and the device is connected with 2.4GHz.

 

Take care and have an amazing day!

I'm an HP Employee.


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