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Common problems for Connectivity Issues
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‎01-15-2023 04:40 PM

HP Recommended
Product: HP ENVY 5014 All-in-One Printer

I am trying to print from my phone but always it show me error MS_PDF_VIEWER and it happen only with my phone.

Category:
1 person had the same question
1 REPLY 1

‎01-16-2023 02:22 AM

HP Recommended

Restart your printer, router, and mobile device

Restart all devices to clear network and hardware error states. Turn off the printer, and then turn it on again. Disconnect the power cable from the router, wait ten seconds, reconnect the cable, and then wait for the internet connection to complete.

 

Regards,

Will

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