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‎09-16-2020 10:58 AM

HP Recommended
Product: Pro 8710
Operating System: Microsoft Windows 10 (64-bit)

Moved to new residence and Pro 8710 is finding a number of networks in my building, but not mine. Even put the printer right next to the router but still no luck. 

Category:
1 REPLY 1

‎09-18-2020 01:59 PM

HP Recommended

@ITLobbyist, Welcome to HP Support Community!

 

I'd suggest you follow the steps from the document HP Printers - No Connection after Router or Wi-Fi Settings Change to reconfigure the printer on the network.

 

If you still have issues, use the guided troubleshooter Troubleshooting | Wireless Printing Center for instruction to isolate and resolve the issue.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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