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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎04-01-2026 02:14 AM

HP Recommended

Nous avons récupéré une imprimante qui était liée à un autre utilisateur, le compte de la personne a été resillée mais nous n'arrivons toujours pas à imprimer et ne savons pas pourquoi.

 

Pouvez vous nous aider svp 

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2 REPLIES 2

‎04-01-2026 02:57 AM

HP Recommended

Hi @HM7515 

You may need to restart your printer Wifi network, please follow steps from the next video:

>> https://www.youtube.com/watch?v=l2_EOMHrmW0

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
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‎04-07-2026 09:35 AM

HP Recommended

Merci pour cette vidéo, cependant nous n'avons pas de câble avec l'imprimante.  Le câble est-il indispensable ? 

Pouvons nous faire fonctionner l'imprimante sans le câble ? 

Merci par avance

Bien à vous

Mina

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