Problem with EWS Password

[matibu06]

Hi. How i can login to HP EWS(WebGUI aviable via [Personal Information Removed] in browser)? Im connecting to printer via WiFi Direct.

Login usign admin:[Personal Information Removed]dont work

Login using admin:[Personal Information Removed] dont work

Login after reset network(cancel+wireless for 3 seconds) with same credentials -  dont work

Login after reset network with login admin and password - WPS PIN printed by pressing Cancel+Info -- dont work.

Any ideas? Can i connect this printer to my home wifi network? Or HP not supporting password reset? Maybe non-HP printers dont have this problem?

[Echo_Lake]

@matibu06

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help. We will have to perform a factory reset to resolve this issue.

I have sent you a private message with a set of instructions to perform a reset. Kindly check the same, this might help you to resolve this issue. Check next to your profile name, you should see a little blue envelope, please click on it.  

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
 

Have a great day! 

[matibu06]

@Echo_Lake,

Thank you for reply. I've checked this solution many times - its only reset WiFi of printer. There is no changes with HP Web Server password. My problem is here: cant login, when using admin as username(Nazwa uzytkownika) and wifi password/WPS Pin as password. admin/admin dont work. So problem is not resolved 😞

[Echo_Lake]

@matibu06

Thank you for posting back.
 

Let's try these steps to resolve the issue: 
 

• Power off the printer.
• Press and hold both the Resume and Color Copy buttons, do not release the buttons yet.
• Power on the printer.
• Release the buttons after 20 seconds.

Keep me posted! 

[matibu06]

@Echo_Lake

Nothing new, problem still exist. After release buttons(color copy+resume) printer are scanning and printing whats scanned.

WiFi hosted by printer changed name to HP-Setup<EC>...., but for WebGUI credentials admin/admin and admin/wifi password dont work

I can connect to wifi hosted by printer, i can print via wifi, but i cant login to Web GUI of printer

[matibu06]

Refreshing, problem still exist

[Betty0610]

@matibu06

Welcome to the HP Support Community.

I'd love to help.

I have sent you a private message, for more details that cannot be shared in a public post.

Please do check your inbox on the communities page for the private message.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!