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‎09-22-2023 01:18 PM - last edited on ‎09-22-2023 01:20 PM by Retired

HP Recommended
Product: HP DeskJet 2720e All-in-One Printer

Hi group, I need help 

I want to connect  my  printer with my laptop but I can't,   I may lose my connection cable, 

What to do

Category:
1 REPLY 1

‎09-27-2023 12:21 AM

HP Recommended

Hi @Kraykova,

 

Welcome to the HP Support Community. 

 

I understand that you are facing connectivity issues. I’d like to help!

 

To provide you with an accurate solution, I'll need a few more details:

 

Do you get an error message when trying to connect to the Wi-Fi?
Are you connecting the printer to a 2.4Ghz network or 5Ghz network?

 

Is it a private (Home network) or a public Wi-Fi connection? Wi-Fi direct? Or Hotspot?
What device are you using the printer with a Windows computer, Mac, Android, or iPhone?


How is the printer connected USB or Wireless? 
What is the status of the wireless light on the printer, steady or blinking?
Have you done any changes to your router network or software?

Meanwhile, you may refer to this document and see if that helps. 

 

Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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