Proxy Authentication Turned off

[Bruceb93]

On my “Web Access Test Results” print out under current configuration it says:

Proxy Server Address: Not Specified

Proxy Server Port: Not Specified

Proxy Server Authentication: Off

I cannot get into the Embedded Web Server, it tells me a secure connection cannot be established. My printer is connected to WiFi, so I don’t understand what’s going on. Just last night, not even 12 hours ago, I could access the Embedded Web Server. Now I can’t and all these settings are changed. HP won’t help me at all because the printer warranty is expired. I’m so frustrated. What is wrong with my printer and how do I fix it???? HELP!!!

[KrazyToad · Accepted solution]

@Bruceb93

Welcome to HP Community

I have gone through your Post and would like to help

I suggest you restore the Network settings back to default

Press and Hold the Wireless Button and Cancel Button for 5 seconds and check if you can access the EWS Page

Keep me posted

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

[Bruceb93]

Thanks for your help! That did not work unfortunately. I’m so frustrated by this, I’m about to just go buy a new printer.

[KrazyToad]

@Bruceb93

I understand your frustration

I suggest you contact HP Support in your region for further assistance with this issue

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.
 

Thank you