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‎04-02-2022 04:09 PM

HP Recommended
Product: HP DeskJet 4155e All-in-One Printer
Operating System: Other

OMG, I've been fighting with my printer for over a week. There has GOT to be a way to setup and use this printer without an outside wi-fi connection, It won't acknowledge the hotspot on my android phone.

HP Support was useless! They said I either need a router or a wifi connection. I don't have either.

Please, someone help me to set this thing up so it will work with my phone. If not, I have no choice but to return it. 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-02-2022 07:13 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Reset the wireless and then try to setup using HP Smart with a Win 10 computer (using the phone as a hotspot).

 

This resource will show how to reset the wireless:

https://www.youtube.com/watch?v=c3UfOD-5huA

 

For more useful resources on using the printer:

https://www.youtube.com/watch?v=JDbEnLKLCqM&list=PLUV0sXfF6zPg2uqMt6xzQowix3LmJEgBG

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

1 person found this reply helpful
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1 REPLY 1

‎04-02-2022 07:13 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Reset the wireless and then try to setup using HP Smart with a Win 10 computer (using the phone as a hotspot).

 

This resource will show how to reset the wireless:

https://www.youtube.com/watch?v=c3UfOD-5huA

 

For more useful resources on using the printer:

https://www.youtube.com/watch?v=JDbEnLKLCqM&list=PLUV0sXfF6zPg2uqMt6xzQowix3LmJEgBG

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
1 person found this reply helpful
Was this reply helpful? Yes No
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