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‎04-02-2022 04:09 PM

HP Recommended
Product: HP DeskJet 4155e All-in-One Printer
Operating System: Other

OMG, I've been fighting with my printer for over a week. There has GOT to be a way to setup and use this printer without an outside wi-fi connection, It won't acknowledge the hotspot on my android phone.

HP Support was useless! They said I either need a router or a wifi connection. I don't have either.

Please, someone help me to set this thing up so it will work with my phone. If not, I have no choice but to return it. 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-02-2022 07:13 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Reset the wireless and then try to setup using HP Smart with a Win 10 computer (using the phone as a hotspot).

 

This resource will show how to reset the wireless:

https://www.youtube.com/watch?v=c3UfOD-5huA

 

For more useful resources on using the printer:

https://www.youtube.com/watch?v=JDbEnLKLCqM&list=PLUV0sXfF6zPg2uqMt6xzQowix3LmJEgBG

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

HP Deskjet Plus 4152 | 4155 : How to reset /restore wireless to default
HP Deskjet Plus 4152 | 4155 : How to reset /restore wireless to default
youtube.com/watch?v=c3UfOD-5huA
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Click on the bell so you will not miss out on any new videos. This tutorial shows how to restore back to Setup mode or ...
1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎04-02-2022 07:13 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Reset the wireless and then try to setup using HP Smart with a Win 10 computer (using the phone as a hotspot).

 

This resource will show how to reset the wireless:

https://www.youtube.com/watch?v=c3UfOD-5huA

 

For more useful resources on using the printer:

https://www.youtube.com/watch?v=JDbEnLKLCqM&list=PLUV0sXfF6zPg2uqMt6xzQowix3LmJEgBG

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
HP Deskjet Plus 4152 | 4155 : How to reset /restore wireless to default
HP Deskjet Plus 4152 | 4155 : How to reset /restore wireless to default
youtube.com/watch?v=c3UfOD-5huA
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Click on the bell so you will not miss out on any new videos. This tutorial shows how to restore back to Setup mode or ...
1 person found this reply helpful
Was this reply helpful? Yes No
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