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‎12-02-2020 08:38 AM

HP Recommended
Product: iPad air
Operating System: iOS

My iPad can no longer find my printer. I recently needed a new router so I suspect this is the problem. The virtual assistant is useless and I’m not very techy so does anyone know how I go about making this printer recognise the new router - if indeed this is the problem.

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1 REPLY 1

‎12-10-2020 09:46 AM

HP Recommended

@51-Linda_s, Welcome to the HP Support Community!

 

I understand you need to connect the printer to the new wireless router. Kindly use the WPS method as shown in this document - No Connection after Router or Wi-Fi Settings Change

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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