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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

I have a 7740, and am having the same issue.  I went through the recommended steps, and get a message that my printer is up to date.

1 REPLY 1
HP Recommended

I'm having the same issue, and followed the recommendations, but am getting a message that my printer is up to date.  Did you have any luck?

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