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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Re: HP Smart stopped remembering my printers

Create an account on the HP Community to personalize your profile and ask a question
10-26-2020 12:41 PM
I have an Officejet 4650. I have already downloaded the full printer software, removed the printer, reinstalled it, many times. Nothing is working. I have also checked the printer and it is already updated to the current versions.
10-30-2020 01:10 PM
Hi @StarryHillz,
I'd like to help!
- What device are you using the printer with, a Windows computer or a Mac?
- How is the printer connected to your device Wifi or USB?
Keep me posted.
And, Welcome to the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping
11-02-2020 04:22 PM
That sounds good.
If you need further assistance feel free to reach out to us.
Have a great day ahead!
Please click “Accepted Solution” on my public post if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!