• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

Unable to get this to load and execute the HP Scan Extended program even using the ftp address. Very frustrating not having the HP Solution Center.

I also down loaded the HP Scan and Capture from Microsoft but still no HP Solution Center. 

Yes, my HP Printer Photosmart C4280 is installed.

2 REPLIES 2
HP Recommended

The app will not fix the HP Solution Center, it scans by itself

HP Recommended

I was also unable to load and execute the HP Scan Extended program installation using the ftp address
I found it was being blocked in Chrome browser and then used Microsoft Internet Explorer and it worked on the first try.
Not sure what specifically was wrong with Chrome, usually I have better results with Chrome, but not this time.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.