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‎10-10-2022 08:13 AM

HP Recommended
Product: HP OfficeJet Pro 9015e All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I have had this printer connected via Ethernet since initial installation and had disabled WiFi. I am relocating the printer to a location where I will need to use WiFi instead of Ethernet. I have looked everywhere I can think of but can't seem to find out how to re-enable WiFi on the printer. Can anyone point me to where/how I can re-enable WiFi? It can't be this hard to turn WiFi back on on this printer, can it?

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1 ACCEPTED SOLUTION

Accepted Solutions

‎10-12-2022 12:51 PM

HP Recommended

I’ll answer my own question. Apparently the only way to get WiFi back is to do a Cold Reset thru the printer control panel - Settings, Printer Maintenance, Restore, Cold Reset. Nothing else will restore WiFi. Of course once you do that you have to setup the printer from scratch again. Not ideal but it did work.

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2 REPLIES 2

‎10-11-2022 02:37 PM - edited ‎10-11-2022 02:38 PM

HP Recommended

Just to be clear with this question. WiFi had been disabled on this printer so their is no WiFi listed in settings on the control panel  and it can’t be turned on in the web admin console. 

Is the only option really to do a factory reset on the printer? It seems odd you can disable WiFi thru settings but then can’t turn it back on. On the LaserJet series you can turn WiFi off and later back on thru the settings menu.

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‎10-12-2022 12:51 PM

HP Recommended

I’ll answer my own question. Apparently the only way to get WiFi back is to do a Cold Reset thru the printer control panel - Settings, Printer Maintenance, Restore, Cold Reset. Nothing else will restore WiFi. Of course once you do that you have to setup the printer from scratch again. Not ideal but it did work.

Was this reply helpful? Yes No
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