Realtek wireless adapter showing error sign

[Pella1]

Realtex rtl8821ce 802.11ac pce adapter showing error sign. cannot find wireless network on my laptop. No dis

[Raj_05]

Hi @Pella1,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like you're having trouble with your Realtek RTL8821CE 802.11ac Wi-Fi adapter on your HP laptop. Here are some steps you can take to troubleshoot and hopefully resolve the issue.

Restart Your Laptop: Sometimes a simple restart can fix connectivity issues.

Check Device Manager:

• Press Win + X and select "Device Manager."
• Expand the "Network adapters" section.
• Right-click on "Realtek RTL8821CE 802.11ac PCIe Adapter" and select "Update driver."
• Choose "Search automatically for updated driver software" and follow the prompts.

Reinstall the Driver:

• In Device Manager, right-click on the Realtek adapter and choose "Uninstall device."
• Restart your laptop. Windows should automatically reinstall the driver upon reboot.

Check for Windows Updates:

• Go to Settings > Update & Security > Windows Update and check for updates.

Check Wireless Settings:

• Make sure the wireless adapter is enabled. Press Win + I to open Settings, then go to Network & Internet > Wi-Fi and ensure Wi-Fi is turned on.

Check Hardware Switch: Some laptops have a physical switch or function key (e.g., Fn + F2) to enable/disable the wireless adapter. Make sure it's turned on.

Check Power Management Settings:

• In Device Manager, right-click on the Realtek adapter and select "Properties."
• Go to the "Power Management" tab and uncheck "Allow the computer to turn off this device to save power."

Reset Network Settings:

• Go to Settings > Network & Internet > Status.
• Click on "Network reset" and follow the prompts. This will reinstall network adapters and set everything back to default.

BIOS Update: Sometimes updating your laptop’s BIOS can resolve hardware issues. Check the HP support website for BIOS updates for your laptop model.

Check for Interference: Ensure there are no physical obstructions or interference sources around your laptop that could be affecting the wireless signal.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support