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HP Officejet 4635 e-All-in-One Printer

Hi. I was in a flood here in San Diego last month. I had to vacate my property and lost the use of my printer. I did save my laptop and use it daily. I received a notice from HP regarding my Instant Ink service. It states in part, "... your HP Officejet 4635 e-All-in-One Printer printer has not communicated with HP recently, which is a requirement of the service." I did submit a pause in membership as of February 14th. However, will this affect my Instant Ink service once I get a new printer?

Thanks.

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