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‎11-30-2025 05:14 AM

HP Recommended

Reset WiFi connection to HP DESKJET 2820e

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-02-2025 06:41 AM

HP Recommended

Hi @Ali345,

 

Welcome to the HP Support Community!

 

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

 

I understand you want to reconnect your HP DeskJet 2820e printer to a new Wi-Fi network. Let’s go through the steps to reset the Wi-Fi connection and set it up again.

Turn On the Printer
Make sure your printer is powered on and ready. The display should be active.

Reset the Wireless Settings
On the printer control panel, press the Wireless button and the Cancel/Stop button together for about 3–5 seconds until the wireless light blinks. This resets the Wi-Fi settings to factory defaults.

Activate Wi-Fi Setup Mode
Press the Wireless button on the printer until it starts blinking. This puts the printer in wireless setup mode.

Connect via HP Smart App
Open the HP Smart App on your phone or computer. Select Add Printer and follow the prompts to connect your printer to the new Wi-Fi network. Enter the new Wi-Fi password when requested.

Confirm Connection
Once connected, the wireless light on the printer should be solid, and the HP Smart App will confirm the printer is online.

Test Printing
Print a test page to make sure the printer is successfully connected to the new Wi-Fi network.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎12-02-2025 06:41 AM

HP Recommended

Hi @Ali345,

 

Welcome to the HP Support Community!

 

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

 

I understand you want to reconnect your HP DeskJet 2820e printer to a new Wi-Fi network. Let’s go through the steps to reset the Wi-Fi connection and set it up again.

Turn On the Printer
Make sure your printer is powered on and ready. The display should be active.

Reset the Wireless Settings
On the printer control panel, press the Wireless button and the Cancel/Stop button together for about 3–5 seconds until the wireless light blinks. This resets the Wi-Fi settings to factory defaults.

Activate Wi-Fi Setup Mode
Press the Wireless button on the printer until it starts blinking. This puts the printer in wireless setup mode.

Connect via HP Smart App
Open the HP Smart App on your phone or computer. Select Add Printer and follow the prompts to connect your printer to the new Wi-Fi network. Enter the new Wi-Fi password when requested.

Confirm Connection
Once connected, the wireless light on the printer should be solid, and the HP Smart App will confirm the printer is online.

Test Printing
Print a test page to make sure the printer is successfully connected to the new Wi-Fi network.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

1 person found this reply helpful
Was this reply helpful? Yes No
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