Reconnecting Envy 6032 to wifi after changing router

[granbretta]

Hey Guys,  I spent hours and hours trying to reconnect my printer after changing router  .  Round and round in circles never finding the answer.  I then paid for a one off call to   HP Tech Services £21 odd and asked how to reconnect.  

I was told to go back to my HP printer icon obviously (where really we ought to find a place to reconnect to wifi but alas No)

Then Manage Hp Account which shows owned printer/s. then there was a line General. -  Status. -  Connectivity (hooray)

then on connectivity was the golden ticket "hide Printer".  Once I touched the magic"hide printer"  button it asked for new router log in details. I really wish this was made more easy for us ordinary users!!!

Hope this helps others.

Nita

[Raj_05]

Hi @granbretta,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like you went through quite a frustrating experience trying to reconnect your HP ENVY 6032 printer after changing routers. It's understandable that navigating through the settings and options can be confusing, especially when you're not sure where to find the right option.

It's great that you eventually found the solution by accessing the connectivity settings and selecting the "hide printer" option, which prompted you to enter the new router login details. It's unfortunate that the process wasn't more intuitive, and I agree that simplifying these steps for everyday users would make the experience much smoother.

Take care and have a good day.

Alden4

HP Support