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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Reconnecting my printer to a new network
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03-17-2022 11:37 AM - last edited on 03-21-2022 08:37 AM by JessikaV
I have changed to the starlink Network and cannot remember how to reconnect my printer to a new network
03-20-2022 09:26 AM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:
- Is your router dual-band enabled i.e., both 2.4GHz and 5GHz? If yes, make sure the dual-band has different SSIDs for 2.4G and 5G networks.
- What is the distance between the router and the printer?
This printer supports WPA encryption, check if the router is on the same encryption method. If using WEP or WPA-PSK+FT change it to WPA-PSK.
Connect the printer to the Wi-Fi network
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Place the printer near the network router.
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Make sure paper is loaded in the main tray, and then turn on the printer.
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From the Wireless or Setup menu, select Network setup or Settings, and then select Restore Network Settings.
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Get the network name and password. Go to Find the wireless network password or PIN to connect an HP printer for more information.
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From the Setup, Network, or Wireless settings menu, select Wireless Setup Wizard.
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Select your network, and then enter the password.
Hope this helps! Keep me posted for further assistance.
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