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Common problems for Connectivity Issues
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HP Recommended
HP LaserJet Pro MFP M28w Printer
Android 9.0 Pie

I have changed to the starlink Network and cannot remember how to reconnect my printer to a new network

1 REPLY 1
HP Recommended

@Rebrokerjan

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

  • Is your router dual-band enabled i.e., both 2.4GHz and 5GHz? If yes, make sure the dual-band has different SSIDs for 2.4G and 5G networks.
  • What is the distance between the router and the printer?

This printer supports WPA encryption, check if the router is on the same encryption method. If using WEP or WPA-PSK+FT change it to WPA-PSK.
 

Connect the printer to the Wi-Fi network

  1. Place the printer near the network router.

  2. Make sure paper is loaded in the main tray, and then turn on the printer.

  3. From the Wireless  or Setup  menu, select Network setup or Settings, and then select Restore Network Settings.

  4. Get the network name and password. Go to Find the wireless network password or PIN to connect an HP printer for more information.

  5. From the Setup, Network, or Wireless settings menu, select Wireless Setup Wizard.

  6. Select your network, and then enter the password.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

my testing
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