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‎09-27-2023 07:43 AM

HP Recommended
Product: HP OfficeJet Pro 8028e All-in-One Printer
Operating System: Microsoft Windows 11

How do I get my HP 8028e printer to accept refilled cartridges

Category:
1 REPLY 1

‎10-05-2023 05:54 PM

HP Recommended

Hi @PDEF19491,   

 

Welcome to the HP Support Community   

 

HP indicated cartridges have been identified as altered or cloned I'd like to help!  

 

You may refill your cartridges or use remanufactured cartridges or altered or cloned or Non-HP cartridges, but you may run into problems. HP will not guarantee the functionality of those ink cartridges.   

 

There are many cartridges in the market which is refilled and sometimes the chip is not configured to work with the printer. You need to contact the cartridge manufacturer and find out why it's not working. Try a different cartridge supplier and check if that works.   

 

I hope this helps! Keep me posted.    

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

 


A_Gayathri
HP Support Community Administrator.
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