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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎05-15-2026 12:39 PM

HP Recommended

I've had trouble with my Tango X printer's connectivity since adding the HPE email type address. Now, it shows not connected/idle, even though it is. And, I can't delete this email address and go back to my normal email in my account. Also, haven't been able to contact an actual person, even using their system.  The printer is connected and will print test pages!? This system for a solution just takes me in circles.  

Any tips or ideas, phone numbers?

 

Thank you

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