• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎09-05-2026 07:51 PM

HP Recommended
Product: HP LaserJet MFP M234sdwe Printer

Hello community. Need s help with printer. 

Trying to connect to printer thatused to work. 3 laptops same issue.

Wjile adding a new printer to the compauter the printer does print the pass code. 

However after that it gisves reports that it can not connect. 

All this happened a day after warranty expired. 

 

 

Category:
Reply
1 REPLY 1

‎09-07-2026 07:49 AM

HP Recommended

Hi @YGP1,

 

Welcome to the HP Support Community!

 

I understand that the HP LaserJet MFP M234sdw previously worked, but now all three laptops fail to connect. The printer does print the setup/passcode, but after entering it, the setup reports that it cannot connect.

 

Since the same problem occurs on multiple laptops, I would focus on the printer's network/setup connection rather than troubleshooting each laptop separately.

Try restoring the printer's Wi-Fi setup mode.

  1. On the printer control panel, open Setup/Network Settings and select Restore Network Defaults or Restore Network Settings.
  2. Allow the printer to restart.
  3. Connect the laptop or phone to the same Wi-Fi network you want the printer to use.
  4. Open the HP app and select Add Printer.
  5. Follow the setup prompts and allow the app to configure the printer on your Wi-Fi network. HP lists the HP app and restoring Wi-Fi setup mode as the recommended setup/troubleshooting options for the M234sdw. 

If it still fails after the printer is placed back into Wi-Fi setup mode, please let me know:

  • Does the printer successfully connect to your Wi-Fi, or does setup fail before that?
  • What exact error message appears after the passcode is entered?
  • Are the three laptops running Windows or macOS?

That will help determine whether the problem is with the printer's Wi-Fi connection or the setup process.

 

Best regards,
Kuroi_Kenshi

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->