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‎10-16-2021 06:52 AM

HP Recommended
Product: Envy Pro 5420

Hi,

 

I have set a new admin password for my Envy Pro 6420 printer with a password manager (set to 30 chars). It accepted the new password, but now I can not log in using it. I would like to reset it to the default, but can not find any guidance on how to do this.

 

Can you provide a guide on how to reset the password?!

 

Thanks!

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-16-2021 06:54 AM

HP Recommended

Okay... Just had a thought and fixed it myself.

The software cuts the password after 16chars without saying anything...

 

View solution in original post

1 person found this reply helpful
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1 REPLY 1

‎10-16-2021 06:54 AM

HP Recommended

Okay... Just had a thought and fixed it myself.

The software cuts the password after 16chars without saying anything...

 

1 person found this reply helpful
Was this reply helpful? Yes No
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