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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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Windows 11 Support Center.
- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Reset EWS password
Create an account on the HP Community to personalize your profile and ask a question
10-20-2021 03:52 AM
I can't remember my EWS account's password,now i need to reset it, Can you help me?
Solved! Go to Solution.
Accepted Solutions
10-22-2021 09:14 AM
Hi @JenY0920,
I'd like to help!
I understand you don't remember the administrator password on the printer and would like to reset it.
We can perform a factory defaults on the printer to resolve the issue
We can perform a factory defaults on the printer to resolve the issue
- The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
- I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
- In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Yes" on the bottom right to say “Thanks” for helping!
10-22-2021 09:14 AM
Hi @JenY0920,
I'd like to help!
I understand you don't remember the administrator password on the printer and would like to reset it.
We can perform a factory defaults on the printer to resolve the issue
We can perform a factory defaults on the printer to resolve the issue
- The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
- I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
- In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Yes" on the bottom right to say “Thanks” for helping!
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