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HP DeskJet 2620 All-in-One Printer
Microsoft Windows 11

Help me how to reset the password on the EWS. I followed the instructions to restore the network settings to default settings to reset the EWS password but I still cannot get past the security dialogue asking for username and password credentials. Any help appreciated. Thank you.

3 REPLIES 3
HP Recommended

Hi @TheCamperJR,

 

Welcome to HP Support Community


I would like to help!

 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

HP Recommended

Hi @TheCamperJR,

 

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

Nal_NR-Moderator
I am an HP Employee

HP Recommended

Hi @TheCamperJR,

 

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us.

Nal_NR-Moderator
I am an HP Employee

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