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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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‎11-01-2020 05:20 AM

HP Recommended
Product: M29w printer

How to change the wifi configuration for the printer MFP M29w?

I changed my wifi router and now the HP Smart App cannot find the printer.

Please send me the instructions to reset to factory default settings.  I've tried all other options 

 

Thank you!

Category:
1 person had the same question
1 REPLY 1

‎11-07-2020 09:32 AM

HP Recommended

@Nymasonry

 

Welcome to the HP Support Community.

 

1. Remove the USB cable from the printer. 2. Press and hold the Wireless button on the printer control panel for 20 seconds. 3. When the Attention LED and the Power LED start blinking together, release the Wireless button. The printer restarts automatically. 4. When the Ready LED is on, continue to install the software.

 

Once done, try connecting the Printer to the new Wi-Fi.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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