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Common problems for Connectivity Issues
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HP Recommended
M29w printer

How to change the wifi configuration for the printer MFP M29w?

I changed my wifi router and now the HP Smart App cannot find the printer.

Please send me the instructions to reset to factory default settings.  I've tried all other options 

 

Thank you!

1 REPLY 1
HP Recommended

@Nymasonry

 

Welcome to the HP Support Community.

 

1. Remove the USB cable from the printer. 2. Press and hold the Wireless button on the printer control panel for 20 seconds. 3. When the Attention LED and the Power LED start blinking together, release the Wireless button. The printer restarts automatically. 4. When the Ready LED is on, continue to install the software.

 

Once done, try connecting the Printer to the new Wi-Fi.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


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