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‎11-10-2023 12:45 PM

HP Recommended
Product: HP Officejet Pro 8600 Premium e-All-in-One - N911n
Operating System: Microsoft Windows 10 (64-bit)

Xfinity X8 router will not connect to my 8600 printer. Have deinstalled, reinstalled, downloaded new driver, all to no avail. Has anyone else had this problem? Worked for 3 hours with Xfinity tech and ultimately told to contact HP for support.  Tried all the posted advice again no luck... Getting ready to find another printer manufacture if this can't be resolved/

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1 ACCEPTED SOLUTION

Accepted Solutions

‎11-10-2023 01:57 PM

HP Recommended

Update!!! Chande the secuity level from WPA3 (Xfinity router default to WPA2 and printer connected without any issue...

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2 REPLIES 2

‎11-10-2023 01:57 PM

HP Recommended

Update!!! Chande the secuity level from WPA3 (Xfinity router default to WPA2 and printer connected without any issue...

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‎11-11-2023 02:03 AM

HP Recommended

For router connection issues with the X8, check cable connections, restart the router, and ensure firmware is updated. If problems persist, consult the router's manual or contact customer support.

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