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I can't print from my phone S23 ultra to my hp envy 6230 all plugins are installed and it Sea he's for printer, it finds it but when I press on it disappears I have tried everything

Can you help

And show me how's it done 

4 REPLIES 4
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Hi @Flan1967,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Update drivers by selecting the current OS ver. Click here

 

Perform the steps from this document and see how it goes. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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No it does work  I have android 13

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Android 13 isn't on the list

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Hi @Flan1967,

 

In this case, this might require one-on-one interaction to fix the issue via remote assistance.  

 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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