-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

Create an account on the HP Community to personalize your profile and ask a question
09-06-2021 12:21 PM
Hi @PattieH,
I'd like to help!
I understand that printer does not go into sleep mode.
Try the below suggestions-
Try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware
Change the time to Sleep mode
1. Find out the IP address or hostname of the printer by pressing the Information button to print an Information page.
NOTE: The printer must be on a network and must have an IP address.
2. In a supported web browser on your computer, type the IP address or hostname assigned to the printer. For example, if the IP address is 123.123.123.123, type the following address into the web browser: http://123.123.123.123.
3. Click the Settings tab.
4. In the Power Management section, click Energy Saver Mode, and select the desired option.
NOTE: If prompted for a password, enter the PIN from the label on your printer. It might be near the cartridge access area inside the printer or on the back, side, or bottom of the printer.
5. Click Apply
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping