• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
Locked

‎07-19-2023 12:19 AM

HP Recommended
Product: SL-C480W
Operating System: Microsoft Windows 11

Hello. 

I have this laser printer, that i am very happy with. 

But the problem is that i really like that my phone and laptop can use 5GHZ hotspot - BUT i cant get my printer to recognize this 5GHZ network. 

My printer only recognizes 2.4GHZ Wifi hotspot. 

Is there any way that i can connect this printer to 5GHZ or maybe another way wirelessly? 

 

I dont like cables. 🙂

 

Hope anyone can help. 🙂

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-19-2023 07:40 AM

HP Recommended

The 178nw supports both 2,4 and 5 GHz wireless bands but uses different toner cartridges.




My profile on LinkedIn

View solution in original post

Was this reply helpful? Yes No
4 REPLIES 4

‎07-19-2023 01:44 AM

HP Recommended

Not possible, the printer supports only 2,4GHz wireless band. 




My profile on LinkedIn

Was this reply helpful? Yes No

‎07-19-2023 02:44 AM

HP Recommended

Thank you for the answer. 🙂 

 

Too bad. 

 

Do you maybe know if this model support 5GHZ? and uses the same cartridges?

 

https://www.amazon.com/HP-Wireless-Multifunction-Ethernet-Printer/dp/B082QS9VGW

 

🙂 Have a nice day. 

Was this reply helpful? Yes No

‎07-19-2023 07:40 AM

HP Recommended

The 178nw supports both 2,4 and 5 GHz wireless bands but uses different toner cartridges.




My profile on LinkedIn

Was this reply helpful? Yes No

‎07-20-2023 04:59 AM

HP Recommended

Thank you for the help. It has been really grateful. 

Have an nice day 🙂

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.